Once you fill out our form for broken LCD screens, we will send you a shipping label as soon as we receive your request.
No! Your broken LCD screens can be sent to us using any shipping provider of your choice
Right now, we support only bank transfers, but we are working to provide more payment options on the future.
This is probably one of the most important, and overlooked, aspect of the entire process. We highly recommend loosely wrapping your LCD’s in stacks of 5 or 10 in anti-static bubble wrap. Layer both the bottom and tops of your box with more bubble wrap. The LCD’s should be packed securely, but not “stuffed”, the box. Too much pressure can damage the LCD’s during transit!
No Prepayments is done by default !!!
**Prepayments require approval. Please discuss with a team member for further details.
Testing times vary; please check with your account manager for our current estimated pipeline times.
Please check with your account manager for low-yield, or “rejected” buyback compensation prices. Low yield markets fluctuate and change rapidly. We almost never accept only low yield shipments, if your shipment is over 90% bad we may have to bill back shipping costs. Please discuss with your account rep for details.
No, our price bids are firm. We do exhaustive market research daily with the sole intent of getting you the highest payouts possible. Many other companies use our price bids as a bench mark.
Every order is kept separate and meticulously labeled and handled. From the time your box arrives at our facility it is logged, LCD’s are counted, and your box is placed in line for testing. Your LCD’s are never combined, added to, or tested with, another order. We HIGHLY recommend using stickers, black light pens, or anything else you can think of, to uniquely mark your LCD’s. This way you have peace of mind knowing your LCD’s are your LCD’s.
Our testers test your LCD’s according to accepted industry standards. Please see the Grading Criteria Legend on the Price Bid Page for further details. Our testers keep notes on every single order. If you want to know why your LCD’s were rejected we can provide those notes for you!
We test them, then we break them down in our refurbishing labs for re-manufacturing. These newly refurbished screens are used to make new refurbished phones!
Not currently, but you can ask for an update.
Yes! We only wholesale refurbished phones and the minimum order will be 200 pieces. Please ask your account manager for details.